Privacy Policy

PRIVACY POLICY

LAST UPDATED: August 19, 2026

  1. BACKGROUND AND OVERVIEW

This Privacy Policy outlines how FOREVERHOST LLC dba 5D Labs (“we”, “us”, or “our”) collects, stores, protects, and handles your personal information when you use our website or purchase items via our online store. We are committed to maintaining secure data handling methods that safeguard your personal privacy while fulfilling security requirements mandated by high-risk payment networks.

  1. WHAT INFORMATION WE COLLECT

When you visit or make a purchase from our store, we collect data required to process orders and prevent fraudulent activity:

  • Customer Order Details: To process transactions, we collect your name, billing address, shipping address, email address, and phone number.
  • Device and Log Information: When browsing our site, we automatically record technical parameters. This includes your IP address, browser type, referring pages, and timestamp files.
  • Payment Data: Credit card data is collected via encrypted connections. We utilize secure tokens, meaning your full card number is never processed or stored directly on our WordPress or WooCommerce database servers.
  1. HOW WE USE YOUR INFORMATION

We collect and use your data to operate our e-commerce platform efficiently, including to:

  • Fulfill, log, and ship order packages purchased through our digital platform.
  • Screen incoming orders for potential payment fraud or high-risk transaction anomalies.
  • Provide customer service and updates regarding transactional milestones or tracking updates.
  • Comply with compliance audits required by our legal underwriters and payment processing bank partners.
  1. COOKIES AND TRACKING TECHNOLOGIES

Our platform uses browser cookies to improve site functionality and maintain your shopping experience.

  • WooCommerce System Cookies: These files remember items added to your virtual shopping cart as you navigate between product pages.
  • Session Security Cookies: These protect active user sessions and shield your login details against crossing over into other web client interfaces.
  • Note: You can configure your internet browser to reject cookies, but disabling them completely will break your ability to checkout or purchase items on this platform.
  1. HOW DATA IS SECURED AND ENCRYPTED

We take data protection seriously and apply robust technical measures to defend customer files:

  • Secure Socket Layer (SSL): Our site runs entirely on an encrypted HTTPS protocol to secure communication lines between your browser and our server.
  • Tokenized Gateway Security: Payment data is transferred using advanced token encryption protocols directly to our authorized high-risk processing center.
  1. THIRD-PARTY SHARING AND LIMITATIONS

We do not sell or trade your private information to marketing firms. We share data exclusively with trusted third-party providers required to fulfill day-to-day operations:

  • Shipping & Fulfillment Carriers: Your physical delivery address and name are provided to delivery services (e.g., USPS, UPS, FedEx) to drop off your order.
  • Merchant Gateway Providers: Transaction totals and billing details are securely routed to verify credit or debit cards.
  • Legal Enforcement: We reserve the right to share your information to comply with valid legal subpoenas, court orders, or federal law enforcement investigations.
  1. YOUR DATA PRIVACY RIGHTS

Depending on your state or regional location, you may hold rights regarding your personal information, including:

  • The right to request access to the personal data we store about you.
  • The right to request correction of inaccurate, outdated, or incomplete details.
  • The right to request deletion of your records from our databases, provided it doesn't conflict with financial tax compliance laws or active fraud tracking retention schedules.
  1. CALIFORNIA PRIVACY COMPLIANCE (CalOPPA)

Because our legal business structure is registered in Sacramento, California, we explicitly respect and comply with California state privacy parameters. We guarantee our customers can view clear links to this document from our site footer, and any updates to this text will be updated clearly using the "Last Updated" date banner at the top of this page.

  1. PRIVACY CONTACT INFORMATION

For questions, corrections, or inquiries regarding your stored personal data records, contact us directly at:

  • Email: support@5dlabs.bio
  • Corporate Entity: FOREVERHOST LLC dba 5D Labs